Returns

You have the right to cancel your order until 14 days after receipt without giving any reason.

After canceling you have 14 days to send your product back. You’ll get the full order amount, including shipping credited. Only the costs for the return of your house to the shop are for own account.

If you use your right of withdrawal, return the product with all accessories and - if reasonably - in its original condition and packaging. To exercise this right, please contact us via servicedesk@byvisor.com or you can use the return form.

We will then discuss the order amount due within 14 days after registration of your return refund.